Managed IT Services - InfuzeCare

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Managed IT Services

The perfect IT solution for small to medium sized businesses

InfuzeCare allows InfuzeIT to offer the ability to easily and seamlessly maintain your network infrastructure.

Imagine having your own in-house IT at a fraction of the cost. We will monitor and maintain your computer systems around the clock.

Our system will detect and alert our technicians of any problems and have them rectified before they cause down time to your business. The monitoring will produce real-time alerts and reporting in order to detect critical issues.

Regular maintenance is included with our InfuzeCare plan, which will help your systems run smoother and reduce the risk of failure. This will reduce any technology downtime that may hamper productivity.

We also offer Remote Desktop support on demand by simply clicking an icon and typing a message directly to our technicians. All users being supported by InfuzeCare will receive a free business ready anti-virus solution which protects your e-mails, websites, network and computer system.

If you require AD-Hoc On-Site IT support, please click here >.

MONITOR COMPUTERS HEALTH AND PERFORMANCE 24/7

ON DEMAND IT SUPPORT

REDUCE RISK OF TECHNOLOGY DOWNTIME

PROTECTION FROM THE MOST ADVANCED THREATS

Infrastructure Support

Our infrastructure support service covers the maintenance of servers, storage, computer hardware, and network and data management. Using on-site and remote support, our IT technicians monitor the infrastructure and ensure it’s optimised for the best performance. Our support is tailored to suit your business needs providing stability, usability and ensure the security of IT systems.

The infrastructure support features include:

Updating servers and managing backups
Maintaining and setting up the network infrastructure
Setting up and managing firewalls to protect data from breach
Updating computer drivers and monitoring computer memory and storage

InfuzeCare Endpoint Protection

Our system is designed to prevent viruses and malware from infecting your systems. When signed up with InfuzeCare you will receive a free copy of Kaspersky Endpoint Security for each machine.

This endpoint security system allows us to keep your personal documents and files protected at all times. With integrated email and instant messaging protection, this will allow your users to be protected from incoming and outgoing mail from dangerous URLS and files.

Endpoint Security will be managed centrally from our dashboard, so you don’t need to stress about mundane tasks such as monitoring and running the scanner. Every month we will provide a detailed report if any infected machines were found and fixed.

Application Support

Different businesses and customers require specialised application management services. Our IT professionals will offer application support to your organization. Our technicians are experienced with the popular infrastructure applications for both Microsoft and Mac operating systems. We ensure the applications are up to date, run smoothly and are secure. With our unlimited 24-hour support, we offer maintenance that handles any technical issues to ensure the applications are all running smoothly which will lead to your business running effectively.

Remote Monitoring & Support

24/7 System Monitoring
Fixed Monthly Fee
No Lock in Contract
Worry-Free management
Remote Desktop Support on demand
Alerts our technician about critical events

IT Maintenance

Optimize all computer systems
Update software packages and operating systems
Ensure backups are working correctly
Run an audit check on system hardware
Anti-Virus & Anti-Malware management
Scheduled system updates & patches